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How to Thank a Customer

Some people just give good thanks. I bought a t-shirt online awhile…

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What I learned going back to UX school

Last week I was on an expert panel, giving feedback to final…

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Do you want a bar in your workplace?

Taking the question of how much does your workplace affect creativity in…

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The Art of Explanation (book)

Explaining things is my job. A living hero of explanations is Lee…

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Idea beginnings and endings

The beginning of a very bad idea often feels very good. And…

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John Cleese on Creativity

I recently re-watched this excellent talk by John Cleese (of Monty Python) on…

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How To Find Your Voice

You have to play a long time to be able to play like…

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Bob Ross, Picasso and Creativity

Growing up in NYC in the 1970s, with a mere 4 TV…

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Quote of the day

The Brooklyn Bridge is one of my favorite buildings. I’ve studied its…

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Does Your Workplace Affect Creativity? Mostly No

There’s a misguided trend in looking to architecture to explain why some…

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Fermat and ideas are made of other ideas

A nice email from Ro about how the proof of Fermat’s Last…

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Innovation is an illusion

Here is a good thought experiment: Consider the last time you walked into…